1. Acceptance of Terms
By using the HouseMark Kenya website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
2. Services Provided
HouseMark Kenya provides real estate services including:
- Property listings and marketing.
- Property buying and selling assistance.
- Rental property services.
- Property management.
- Real estate consultancy and advisory services.
3. User Responsibilities
- Provide accurate and truthful information when using our services.
- Respect the privacy and rights of other users and property owners.
- Use our website and services for lawful purposes only.
- Not engage in any fraudulent or deceptive practices.
- Not interfere with or disrupt the operation of our website or services.
4. Property Listings
- All property listings are subject to verification and may be updated or removed at our discretion.
- Property details are provided by property owners and are for informational purposes only.
- We make no warranty or guarantee as to the accuracy of property information displayed.
- All property viewings and transactions must be conducted in compliance with applicable laws and regulations.
5. Fees and Payments
- Commission fees for property transactions will be disclosed upfront before engagement.
- All fees are payable in accordance with agreed terms and schedules.
- Payments must be made through approved channels as specified by HouseMark Kenya.
- Refunds and cancellations are subject to our refund policy and applicable laws.
6. Intellectual Property
- All content on the HouseMark Kenya website, including text, images, graphics, and logos, is our intellectual property.
- You may not reproduce, distribute, or use our content without prior written permission.
- Property images and descriptions may be subject to copyright and are used with permission from property owners.
7. Limitation of Liability
- HouseMark Kenya provides services "as is" without any warranties or guarantees.
- We are not liable for any losses, damages, or claims arising from the use of our services.
- We are not responsible for any third-party actions or transactions made through our platform.
- Clients are advised to conduct due diligence before entering into any property transactions.
8. Indemnification
You agree to indemnify and hold HouseMark Kenya harmless from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms and Conditions.
9. Termination
HouseMark Kenya reserves the right to terminate or suspend access to our services at any time, without prior notice, for conduct that violates these Terms and Conditions or for any other reason.
10. Governing Law
These Terms and Conditions are governed by the laws of Kenya. Any disputes arising shall be resolved through the appropriate legal channels in Kenya.
11. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be effective upon posting on this page. Your continued use of our services constitutes acceptance of the updated terms.
12. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: legal@housemark.co.ke
Phone: +254 700 123 456
Address: Westlands, Nairobi, Kenya
Last Updated: January 2026